How can I set the screen resolution for a remote desktop session using MacBook Pro and / or an external monitor that both support 4k resolution?
I am logging into a Windows remote desktop session and the resolution is at 720p. When I maximize my remote session, it will only allow it to go up to 1440x900.
Citrix Workspace app for Mac contains a single installation package and supports remote access through Citrix Gateway, and Secure Web Gateway. You can install Citrix Workspace app for Mac in any of the following ways: From the Citrix website Automatically from Workspace for Web. Updated: August 13, 2018. One of the most popular enterprise applications deployed on Chrome OS is the Citrix Workspace (formerly Receiver) app. Citrix enables organizations to securely connect.
I have tried setting my macbook's display resolution to NOT be 'scaled' and that hasn't changed anything.
I don't see a 'Display' option *anywhere* in the Preferences / Options section for the Citrix client that is installed on my macbook.
Thanks
Reset Citrix Workspace On Mac
Please use the Citrix installation instructions below if you are trying to install on an Apple Macintosh.
Citrix Workspace App For Mac
- It is very important to 1st find out what operating system (MacOS) your Mac is running. If you install the wrong version of citrix for your Mac’s OS, ALS will not launch.
- To find your operating system click on the apple icon in the upper left corner. Select “About this Mac”.
- The name and version number of your Mac’s operating system appears on the “Overview” tab in the About This Mac window.
- YOU NEED TO KNOW THE VERSION NUMBER ONLY (ie. 10.14.xx)
- Now that you know the number of your MacOS. Pull up a Google Chrome browser and do a google search for, “Citrix Work Space app 10.XX download”. Replace “XX” with YOUR version number. The results will bring you to “www.citrix.com/… “ Or you can go to www.citrix.com.
- Make sure you download the correct version of Citrix Workspace App for Mac for your MacOS.
If you have the correct version click on the download in the blue bubble. - Once the download is complete (may take upto 5 minutes depending on speed) Double click on the .dmg file (citrix workspace app file)
- To install citrix workspace
- On the Introduction page, click Continue.
- On the License page, click Continue.
- Click Agree to accept the terms of the License Agreement. You do not need to enable “APP Protection” leave unchecked.
- On the Installation Type page, click Install.
- YOU DO NOT NEED TO add account or server information. Hit finish.
- Now that citrix is installed. Close out of the browser, open a new Google Chrome browser, go to our website, www.intellischool.org, click on online classes and “A+LS course work” or you can go directly to https://logon.intellischool.org
- Click on “Remember my choice…” and then click “Open Receiver…”
- If the sites asks to “detect receiver” hit “ok”
- Click on “Agree” THEN HIT “ALREADY INSTALLED” DO NOT SELECT “DOWNLOAD”.
- Click on the ALS APP Icon – hit open icon below
- It MAY create a download, double click on the download to launch ALS. Give it anywhere from 3 to 10 seconds to launch ALS. If it asks to open with “Citrix Workspace…” click it.
- A blue Intelli Screen will appear with an “OK” box. Click ok or hit “enter” on your keyboard to move on. Or you may need to give your MAC permission to launch the app. Look on your bottom bar if something needs your attention.
- Log into ALS